The Level at Melia Castilla

4-star

Madrid, Community of Madrid, Spain

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4.8

Reviews 84

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

The Level at Melia Castilla is located in Madrid's Tetuán district, within a 10-minute walk of Plaza de Castilla and Gate of Europe, and close to Bernabéu Stadium and Azca Financial District. With 30 meeting rooms and a conference center, it is ideal for business travelers, while kids club and family rooms cater to families. The hotel offers a seasonal outdoor pool, 24-hour fitness center, and complimentary breakfast.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 01:00

Check-out : ~ 12:00

Contact number

Contact number : 34-91-5675000

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Free reception
  • No single-use plastic soda bottles
  • Number of meeting rooms - 30
  • No single-use plastic stirrers
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Free continental breakfast
  • Recycling
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Daily
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Reception hall
  • Express check-in
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~ 01:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Grab a bite at L'Albufera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
    Business facilities
    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 84 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
    Renovations
    The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
    • Swimming pool
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Paseo de la Castellana - 0.1 km / 0.1 mi
    Azca Financial District - 0.1 km / 0.1 mi
    Plaza de Castilla - 0.6 km / 0.4 mi
    Gate of Europe - 0.7 km / 0.5 mi
    Bernabéu Stadium - 1.1 km / 0.7 mi
    Cuatro Torres Business Area - 1.9 km / 1.2 mi
    Hospital La Paz - 2.4 km / 1.5 mi
    National Auditorium of Music - 2.6 km / 1.6 mi
    U.S. Embassy - 3.4 km / 2.1 mi
    ABC Serrano - 3.6 km / 2.3 mi
    Plaza de Olavide - 3.7 km / 2.3 mi
    Hospital de La Princesa - 4 km / 2.5 mi
    University City of Madrid - 4 km / 2.5 mi
    San Camilo Hospital Quirón - 4 km / 2.5 mi
    El Corte Inglés - 4.1 km / 2.6 mi

    The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi