Hakone Retreat Före

4-star

Ashigarashimo Gun, Kanagawa Ken, Japan

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4.5

Reviews 474

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A hot spring spa hotel located in Sengokuhara, Hakone, within a 10-minute drive of Owakudani and Hakone Open Air Museum. This boutique property features 37 rooms with natural hot springs, full-service spa, and bicycle rentals, ideal for families and travelers seeking relaxation. Located approximately 115km from Haneda Airport with free parking and EV charging stations.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 19:00

Check-out : ~ 11:00

Contact number

Contact number : 81-460-839090

Fax number : 81-460-839091

Facility and service
  • Shopping on site
  • Uncovered parking
  • Reception hall
  • Hot springs on site
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Hiking/biking trails on site
  • Picnic area
  • Garden
  • Full-service spa
  • Wheelchair accessible – no
  • Luggage storage
  • Horse riding nearby
  • Multilingual staff
  • Water dispenser
  • 24-hour front desk
  • Genkan (entryway)
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Free self parking
  • Terrace
  • Bicycle rentals on site
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • Unicode Support false
  • No rollaway/extra beds available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators
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Property policies
Check-in policy

Check-in: 15:00 ~ 19:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact the property immediately after booking with their expected arrival time.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including hot springs and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
    Restaurants
    Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 37 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
    Renovations
    The following facilities or services will be unavailable from October 21 2026 to October 23 2026 (dates subject to change):
    • Hot springs
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Sengokuhara Onsen - 0.1 km / 0.1 mi
    Hakone Venetian Glass Museum - 0.8 km / 0.5 mi
    Sengokuhara Susuki Prairie - 1.8 km / 1.1 mi
    Pola Museum of Art - 1.9 km / 1.2 mi
    Lalique Museum Hakone - 2 km / 1.2 mi
    Ōwakudani - 3.1 km / 1.9 mi
    Kintoki Shrine - 3.2 km / 2 mi
    Daihakone Country Club - 3.2 km / 2 mi
    Miyagino Hayakawa Breakwater Cherry Blossoms - 3.6 km / 2.2 mi
    Fujiya Hotel Sengoku Golf Course - 3.9 km / 2.4 mi
    Mount Ashigara - 4.1 km / 2.5 mi
    Otome Toge - 4.6 km / 2.8 mi
    Hakone Visitor Center - 5.4 km / 3.3 mi
    Hakone Open Air Museum - 5.5 km / 3.4 mi
    Hakone Museum of Art - 5.9 km / 3.7 mi

    The nearest airports are:
    Haneda Airport (HND) - 115.4 km / 71.7 mi
    Narita Intl. Airport (NRT) - 181.9 km / 113 mi