Hotel Fenix Gran Meliá - The Leading Hotels of the World

5-star

Madrid, Community of Madrid, Spain

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4.7

Reviews 1,000

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Hotel Fenix Gran Meliá is a luxury spa hotel located in Madrid's prestigious Salamanca district, within a 15-minute walk of Puerta de Alcalá and Gran Via. Close to major attractions including Prado Museum and El Retiro Park, the hotel features a full-service spa, 6 meeting rooms, and a 24-hour business center, making it ideal for both business and leisure travelers. Conveniently located just 3 minutes from Colón Metro Station, the property also offers electric car charging and complimentary Audi e-tron vehicle use.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 34-91-43 16 70 0

Fax number : 34-91-57 60 66 1

Facility and service
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Reception hall
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Express check-in
  • Fully fenced
  • Number of meeting rooms - 6
  • Conference space size (meters) - 600
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Health club
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Area shuttle (surcharge)
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Recycling
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Terrace
  • Conference space size (feet) - 6458
  • 24-hour business center
  • Concierge services
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Ecostars
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
  • LGBTQIA+ friendly
  • EarthCheck
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Property policies
Check-in policy

Check-in: 15:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 45.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
    Restaurants
    Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 184 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and bidets.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Paseo de la Castellana - 0.1 km / 0.1 mi
    Plaza de Colon - 0.2 km / 0.1 mi
    El Corte Inglés - 0.3 km / 0.2 mi
    National Archaeological Museum - 0.4 km / 0.3 mi
    ABC Serrano - 0.6 km / 0.4 mi
    Puerta de Alcalá - 0.9 km / 0.5 mi
    Paseo del Prado - 0.9 km / 0.6 mi
    El Retiro Park - 0.9 km / 0.6 mi
    Calle de Alcalá - 0.9 km / 0.6 mi
    Plaza de Cibeles - 0.9 km / 0.6 mi
    U.S. Embassy - 1.1 km / 0.7 mi
    Plaza de Chueca - 1.1 km / 0.7 mi
    Gran Via - 1.2 km / 0.8 mi
    Círculo de Bellas Artes - 1.3 km / 0.8 mi
    Thyssen-Bornemisza National Museum - 1.3 km / 0.8 mi

    The preferred airport for Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD) - 12.5 km / 7.8 mi